Refund Policy

💫 Our Approach

At Create AI Models, we believe in transparency and fairness. While our credits or subscription fees for services are generally non-refundable once used or activated, we want to ensure you're completely satisfied with your experience.

🎯 Eligibility for Refunds

• Technical issues originating from our platform that prevent service usage may qualify for refunds.
• Partial refunds are typically not available for partially used credit packages or subscription periods.
• Requests must be made within a reasonable timeframe from the purchase date (e.g., 7 days), unless otherwise specified.

⏳ Processing Time

• Refund requests are processed within 5-7 business days.
• Funds, if approved, will be returned to the original payment method.
• You'll receive an email confirmation once the refund is processed.

❌ Non-Refundable Cases

• Credits that have been partially or fully used.
• Subscription fees for periods where the service was available and utilized.
• Purchases made beyond the specified refund request window.
• Cases of platform misuse or violation of our Terms and Conditions.
• Technical issues caused by the user's environment, setup, or third-party services not controlled by Create AI Models.

📝 How to Request a Refund

To request a refund, please contact us at mishalkonctact[at]gmail[dot]com with your order details and a clear reason for the refund request.

⚖️ Special Circumstances

We review each refund request individually and may make exceptions to this policy based on extraordinary circumstances. Our goal is to ensure a fair resolution for all parties involved.